• Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Goulburn offers a range of health services for young people aged 12-25 years. Our staff are friendly and approachable with lots of experience helping young people set goals and overcome challenges.

headspace Goulburn can help you if:

  • Need someone to talk to 
  • Feeling down, stressed, or cant stop worrying 
  • Don’t feel like yourself
  • Are being bullied, hurt or harassed or feeling unsafe
  • Would like to cut down on your drug and or alcohol intake 
  • Having trouble gaining employment 
  • Having trouble with relationships 
  • Want to talk about sexuality or identity
  • Want to find out more about sexual health and contraception 

You may not know exactly what the problem is and that is fine too.

How do I make an appointment?
It's super easy. The best way is to just give us a call and ask to see somebody. We'll talk you through it from there.
What does it cost? There is NO COST for young people who access our service. All you need to do is bring your Medicare card with you…


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Goulburn is operated by Grand Pacific Health. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, South Eastern NSW PHN.


Mental Health Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Alcohol & Drug Services

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Youth Reference Group

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Doctor (GP)

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Work & Study Services

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Programs

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Media gallery

How headspace centres can help
What is headspace
Helping you get a job

Jobs and volunteering

Positions currently available at headspace Goulburn

General Practitioners (GPs), Part-time/Sessional

Employer: Grand Pacific Health

headspace Goulburn, Wollongong and Nowra centres are currently looking to increase the number of GPs working out of the centres.

headspace centres offer free youth health services for young people aged 12-25 years. The centre employs a multidisciplinary team of psychologists, counsellors, youth workers, GPs and other staff to support the health and wellbeing of young people with a focus on mental health.

Working as a member of the headspace team offers GPs the opportunity to provide bulk-billed services to young people as part of a collaborative and holistic model of care, in an environment that encourages the development of ongoing and therapeutic relationships with clients and multidisciplinary case consultation.

Grand Pacific Health (GPH) is the lead agency for three headspace centres in Wollongong, Nowra and Goulburn, as well as operating two GP super clinics in Shell Cove and Nowra. As a member of the broader GPH team you will receive the support available as part of a large not for profit primary health organisation that operates across the Illawarra, Shoalhaven and Southern NSW region.

Job Description: A copy of the job description can be found at http://www.gph.org.au/employment/positions-vacant/headspace-gps

If you are a GP interested in joining a multidisciplinary and supportive team with an interest in mental health and working with young people please contact Jenny Valdivia.

For more information contact:

Name: Jenny Valdivia (Manager, Youth Mental Health Services)
Phone: 4220 7600
Email: jobs@gph.org.au

Apply now

More information

Welcome Pack

This is your headspace welcome pack. We’ve created this pack to introduce you to our service and direct you to where you can find further information and supports.

Article in Goulburn Post: Why bullying must not be tolerated

Bullying puts your young people at risk for increased mental health related issues. Family and friends of young people we can play a critical role in supporting young people involved in or experiencing bullying. Positive relationships can help protect young people from the negative consequences associated with being bullied.

Bullying is a repeated verbal, physical, or social behaviour directed towards another person by one or more individuals over time. 

Bullying takes many forms and can occur face-to-face or online such as verbal and/or physical abuse, deliberate cyber-stalking or sending hate email. It can also be less obvious, such as deliberately excluding others or speaking rumours. Cyber bullying is a form of bullying that uses technology such as text messages, email and social networking sites such as Facebook, Instagram or YouTube to carry out the behaviour.

Bullying is not simply “part of growing up”. It can have serious effects on a young person’s physical and mental health, their school performance, as well as having negative effects on families and the broader community.

How can you help:

  • Let them know they are not alone
  • Make sure they are safe
  • Try to develop a trusting relationship and ask questions
  • Establish and maintain good communication
  • Be involved
  • Be prepared to seek help
  • Provide reassurance
  • Support them to problem-solve
  • Support them to make new friends and maintain existing friendships
  • Build their confidence

For more information visit headspace.org.au/headspace-centres/goulburn/or contact us on 02 4824 4944.

Other support organisations: 

Lifeline: 13 11 14 (crisis support)

Kids Help Line: 1800 55 1800

Parents Helplines: 1300 1300 52

Comment by Gail Davies. read full article at:


Article in Riot Act: Helping Hand for Rural Youth

With recent data showing a dramatic rise in youth mental health cases presenting to emergency departments in NSW, Headspace in Goulburn is working through a waiting list of young people needing its services.

Headspace is the Australian Government’s youth mental health service and opened in Goulburn a year ago following active lobbying from the local community. With a vision of providing youth-friendly services in a youth-friendly space, and integrating allied and medical services under one roof, the Goulburn office has a waiting list of up to 3 weeks for counselling and up to 5 weeks for psychological services.

“We have had good engagement through local referrals and have been working with the local high schools,” Headspace Youth Mental Health Services Manager Jenny Valdivia said.

Headspace provides a focus on early intervention and offers services to young people who have mild to moderate mental health problems, including drug and alcohol issues.

“We deliver services in a way that appeal to young people and our objective is to prevent problems worsening. The local community in Goulburn was a strong advocate for the establishment of Headspace at a time when formal mental health services for young people were limited,” Jenny said.

Headspace provides services including mental health clinicians, General Practitioners, counselling, education and job training, and support for families and carers of young people with mental health problems.

“We are a youth-friendly environment and we don’t impose that clinical environment on young people. That leads to better engagement with our services,” Jenny said.

Headspace Goulburn services the local area including Crookwell, however also provides services to Yass and surrounding regions. It’s becoming more recognised as a specialised youth service and, consequently, referrals are increasing.

“We now have a high demand for our services as people get to know us,” Headspace Goulburn Manager Gail Davies said.

Establishing rural mental health services for young people, including in Goulburn, has been a step towards addressing the lack of specialised services in country areas compared to metropolitan areas.

“There are less choice and flexibility in country areas and young people are sometimes reluctant to come forward because everyone knows everyone and it’s more of a challenge to step out,” Gail said.

“The strength of Headspace is that it is a well-trusted brand, and the stigma surrounding mental illness is slowly lifting. Young people are recognising it’s okay to seek help. Five years ago it was difficult for them to put their hands up and say ‘I need help’.”

Unfortunately, there has been a rise in self-harm alongside anxiety and depression in young people.

“A lot of kids are self-harming to ease emotional pain and as a cry for help,” Gail said.

“One of the things we see is a lack of resilience in young people to handle what is coming at them. Bullying is still a huge issue and young people are presenting with the issues frequently associated with that…they may have few friends and don’t want to go to school.”

While inroads have been made in society’s awareness and acceptance of mental health issues, “there is still a long way to go,” Jenny said.

Online connectivity is another issue impacting on youth today.

“Connectivity is open to young people 24 hours a day. If there is an issue at school which isn’t positive, then it’s ongoing after school,” Jenny said.

Headspace Goulburn is also aiming to strengthen its engagement with families and friends of young people with mental health problems.

“The onset of problems can sometimes be insidious in that young people don’t notice there’s something wrong but family and friends do. They play an important role in that young person getting help,” Jenny said.

No one is ever turned away at Headspace, and if they present in crisis they are connected with the help that is needed.

“We work closely with the local mental health team and make sure young people in crisis are assessed,” Gail said.

Grand Pacific Health administers Headspace across the South Eastern Region of NSW. It has recently been successful in securing new funding to establish a Headspace office in Bega.

“We are aiming for 120 sites by 2020 and are well over 100 centres now,” Jenny said.

“If young people need someone to talk to, Headspace is a safe place where they can expect to find the right service. No young person will leave Headspace without support.”

You can find out more about Headspace Goulburn including how to donate to the not for profit service, here: https://headspace.org.au/headspace-centres/goulburn/

If you are experiencing a personal crisis or need to talk to a counsellor urgently, you can also call Lifeline on 131114 which offers 24-hour crisis support.

Article can also be viewed at: 


headspace Goulburn Partners with Pathways Alcohol and Drug Services

headspace Goulburn has recently partnered with Pathways alcohol and drug services to provide support to young people and their families impacted by substance misuse

To find out more check out the flyer below:


LGBTIQ+ group

headspace Goulburn's LGBTIQ+ youth group is for ages 15-21, and meets every 2nd and 4th Friday of the month from 4pm-6pm.

Our first meeting for 2018 will be on Friday 2 February. Contact us for more information.

Youth Reference Group (YRG)

Youth Reference Group (YRG) meetings are held on the 2nd and 4th Thursday of every month, from 5pm-6pm. For ages 16-25. Our first meeting for 2018 will be on Thursday 25 January.

Young Friends of headspace Goulburn

A social group for ages 12-15. Meets last Wednesday of each month, 4pm-6pm. First meeting for 2018 will be on Wednesday 31 January.

How to refer to headspace Goulburn

headspace Goulburn is a free, youth-friendly and confidential service for young people aged 12-25 years.

Led by Grand Pacific Health, headspace Goulburn brings together a range of services to provide a holistic “one-stop-shop” for young people. Our services include: 

  • Mental Health Support – Youth Counsellors, Youth Workers and other Mental Health Professionals 
  • Drug and Alcohol Support 
  • Education and Employment Support
  • Physical Health and Sexual Health Support  (watch this space)

headspace Goulburn is not an acute mental health/crisis service. If you have any immediate concerns regarding the safety/wellbeing of a young person, please call: Mental Health Line on 1800 011 511; Lifeline on 13 11 14; or Kids Helpline on 1800 55 1800. In an emergency, contact 000 immediately.   

Self-Referral: Young people are encouraged to make contact with headspace Goulburn directly. Call (02) 4824 4944 within office hours or email info@headspacegoulburn.org.au. A worker will contact the young person to make a phone intake appointment within 1-3 days.   

Drop in: Young people can call into headspace Goulburn (13-17 Verner Street) between 9am-5pm, Monday-Friday. Staff will endeavour to see the young person the same day, or the next available appointment will be offered.   

Professional Referral: GP’s, Allied Health Professionals, community-based agencies and educational institutions can all refer young people to headspace Goulburn using the Service Providers Referral Form. General Practitioners should include a mental health care plan (if appropriate) for the young person and attach this to the headspace Goulburn referral form.

Family Referral: Families, carers or friends can refer a young person to headspace Goulburn. The young person needs to be aware of and consent to the referral and be willing to meet with a member from the headspace Goulburn team. Once receipt of referral has been confirmed, a worker will contact the young person within one to three working days to make an appointment. Families, parents or carers who have a young person engaged with headspace Goulburn can also access our centre to discuss service provision.

Download the Referral Form (for service providers) 


Download the Referral Form (for young people and their families, carers and friends)


Donating to headspace Goulburn

Are you interested in fundraising for or making a donation to headspace Goulburn?

Your generous support helps us to provide vital mental health and wellbeing support, information and services to young people and their families across the Goulburn area.

Donate online:
Donate online using the secure platform of GiveNow:

Donate by direct deposit:
Account Name: Grand Pacific Health
Account number: 606303831
BSB: 082916
Bank: National Australia Bank

Donate by cheque:
Cheques can be made out to Grand Pacific Health and mailed to Attn: Finance, Grand Pacific Health, PO Box 1198, South Coast MC NSW 2521.

Please email info@headspacegoulburn.org.au to advise us of your contact details when making a donation by direct deposit or cheque, and include hsGlbn as a message/reference with your donation.

Thank you for your support!